Location of Absent Parents:


The agency can assist in finding where an absent parent is currently living, in what city, town or state. The CSEA office must have enough information to work on your case effectively.  All information that you provide will be treated in confidence.  The more details you provide, the easier it will be to process your case. 


Establishment of Paternity:


Paternity establishment is the legal determination of fatherhood.  Currently in the State of Ohio, paternity can be established for children up to age 23.  Genetic testing is conducted at the Noble County CSEA through a contracted Paternity Laboratory and on-site collections are scheduled by appointment.  Either the mother or the putative father may request services. 


Establishment of Child Support/Medical Support Orders:


The agency can assist you in obtaining an order if you live separately from the father/mother of your child, if you are separated from your spouse, or paternity establishment has been completed.  Child support orders and cash medical support orders can either be established administratively or through court action.


The Ohio Child Support Calculator will provide an estimate of the support obligations that may be included in a court or administrative child support order. To access this calculator please click the following link: OCS- Child Support Calculator then click on the Child Support Calulator button.


Modification of Child Support/Medical Support Orders:


Either parent or guardian can ask for a change in the order.  Child support orders may be reviewed every thirty-six (36) months from the date the order was established or the date of the last review.  Some orders may be reviewed sooner than the required time frame if certain criteria are met.


The Ohio Child Support Calculator will provide an estimate of the support obligations that may be included in a court or administrative child support order. To access this calculator please click the following link: OCS- Child Support Calculator then click on the Child Support Calulator button.


Enforcement of Existing Orders:


The agency enforces collection of current and past due support through numerous enforcement tools which could include:  withholding child support from income sources; intercepting federal and state tax refunds; reporting the delinquent parent to Credit Bureaus; suspending driver’s and professional license with the capability to suspend recreational license in the future; featuring delinquent parents on Wanted Posters; freezing and seizing assets held in a financial institution through the Financial Institution Data Match (FIDM) program; placing liens on certain property; issuing an order to require the obligor to seek work; adding an ordered payment to collect the arrearage (up to 20% of the current support order); lump sum actions, passport denial/revocation; etc.  The CSEA may also take judicial action through civil contempt charges or criminal non-support charges.  The agency initiates enforcement action when the case goes into a default situation.  To be considered in default, the obligor must have an arrearage greater than or equal to one month’s ordered support obligation.


Federal/State Tax Offset:


Federal and State laws allow Ohio to intercept Federal and State Tax Refunds if the person receiving the refund is behind in their child support payments.  The individuals are submitted on a case-by-case basis once their case meets criteria for submittal.  The tax offset program is an enforcement technique that allows for the interception of a non-residential parent’s tax refund to help repay child support debt.


Withholding of Wages/Unearned Income:


The agency can collect your child support obligation through income withholding orders issued to deduct from your wages/earnings, unemployment benefits, workers’ compensation benefits, Social Security benefits (excluding SSI), disability benefits, bank accounts, pensions, and lottery winnings.  The amount to be withheld for child support may not exceed the limitations which are set by the Consumer Credit Protection Act (CCPA).  Of the employee’s take home pay you cannot withhold more than 50% if he/she is supporting another spouse, dependent child, or both (other than the party specified on the withholding notice); 60% if he/she is not supporting someone else; and an additional 5% shall be withheld above the maximum amount permitted if the obligor is twelve (12) or more weeks in arrears.  For unemployment benefit withholding, no more than 50% may be deducted.


Collection/Disbursement of Payments:


Cash payments may be made in person at the Noble County Child Support Enforcement Agency located at 46049 Marietta Road, Caldwell, OH.  Payments received before 2:00 p.m. are normally processed in the same business day and would be credited to your case on the next business day.  Payments by mail should be sent to:  Ohio Child Support Payment Central (CSPC), PO Box 182372, Columbus, OH  43218-2372 (Please note that all payments submitted to CSPC must include your name, social security number, case number and order number in order for you to receive proper credit.)  Payments are required to include processing fees which is currently 2% of the ordered amount of the payment (for example:  if your current support order is $200.00, the amount to be submitted to CSPC would be $204.00 – which includes $200.00 for the support payment plus $4.00 for the processing fees).  Under Sections 3125.27 – 3125.30 of the Ohio Revised Code, any payment made directly to the custodial parent is not considered child support and you will not receive credit for this amount on your case.  Any direct payment is considered to be a gift.


You can access the Child Support Customer Service Web Portal to view your case information by clicking on the following link: OCS- Ohio Child Support then click on the Child Support Customer Service Web Portal button. This site can be utilized to view your payment history and also to print proof of income if necessary.


Interstate Collection of Child Support:


The agency can assist you in collecting support if the obligor is living in another state or in some foreign countries.   If the agency is required to initiate an action with another State, the time required for this process varies depending upon what action is necessary.  If the case would require court intervention, this process could take up to several months up to a year to get this case filed into another State’s court system.